Privacy Policy

Privacy Policy

Last Updated: 9 May 2025

Clark's Courier Services ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our courier services and visit our website.

1. Who We Are

Clark's Courier Services is a UK-based courier company providing parcel collection and delivery services within the United Kingdom.

2. Information We Collect

When you use our services or interact with our website, we may collect the following personal information:

• Name
• Email address
• Phone number

We collect this information when you:

• Book a delivery
• Contact us via our website or by phone
• Request a quote or information

3. How We Use Your Information

We use your personal information to:

• Process and manage courier bookings
• Communicate with you about your deliveries
• Respond to your enquiries and provide customer support
• Meet our legal and regulatory obligations

4. Sharing Your Information

We do not sell your personal information. However, we may share your data with trusted third parties in the following situations:

• Service providers and delivery partners assisting in the fulfilment of courier services.
• IT and system administration services to support our website and operational systems.
• When required by law enforcement or regulatory authorities.

Any third parties with whom we share data are required to comply with UK data protection laws and maintain appropriate security measures.

5. Data Security

We take reasonable technical and organizational precautions to protect your personal information against loss, misuse, or unauthorized access, alteration, or disclosure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, including for legal, accounting, or reporting requirements.

7. Your Data Protection Rights

Under UK data protection law, you have the following rights:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate or incomplete data.
• The right to request erasure of your data where there is no legal reason for us to retain it.
• The right to restrict or object to the processing of your data in certain circumstances.

To exercise any of these rights, please contact us at info@clarkscourierservices.co.uk.

8. Third-Party Services

We may use third-party services, such as payment processors or delivery management platforms, to support our operations. These providers are contractually obligated to protect your data in accordance with UK data protection law.

9. Cookies

Our website may use cookies to enhance user experience and analyze website traffic. You can control cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated via our website.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Clark's Courier Services
Email: info@clarkscourierservices.co.uk